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Building trust key as companies pivot to chatbots for customer service: experts

By News Room

TORONTO - Mohammed Halabi has spent countless hours negotiating with customer service agents over the past 20 years.Halabi is the

Mark Carney's decision to pause Canada's EV sales mandate had to happen, industry experts say

By News Room

A trade war might have been the trigger, but Prime Minister Mark Carney’s decision to pause the federal government’s electric

How romance and a road trip led to the purchase of the world's oldest drive-in theater

By News Room

OREFIELD, Pa. (AP) — In a romance and adventure worthy of the big screen, a Pennsylvania couple is preserving the

GM president says pause on EV mandate is welcome, calls for consumer-focused policy

By News Room

VANCOUVER - The president of GM Canada says the country’s policies around electric vehicles need to be more reflective of

Air Canada flight attendants massively reject wage offer, union says

By News Room

Air Canada flight attendants have massively rejected the employer’s wage offer following a vote on a new contract that ended

Air Canada flight attendants overwhelmingly reject tentative deal with the airline

By News Room

Air Canada flight attendants have voted to turn down the tentative agreement that ended a three-day strike last month — but flights

Ontario's minimum wage increases to $17.60 on Oct. 1

By News Room

Minimum wage workers in Ontario will soon get a raise. What’s the new Ontario minimum wage?The Ontario government is raising the

Ford's Crown Royal outburst is just another empty stunt

By News Room

Is it possible that Premier Doug Ford got lost on his way to the Stratford Festival this week?He’s a gifted

Senior lenders behind luxury condo The One sue Sam Mizrahi and Jenny Coco for $1.5 billion

By News Room

Lenders behind troubled luxury condo One Bloor West (formerly The One) are suing paving tycoon Jenny Coco and real estate mogul