Interac, the Canadian money transfer service, experienced technical issues on Friday that delayed some e-transfers.
At least 605 reports were recorded on the outage monitoring site Downdetector.com at the peak of the outage just after 4:30 p.m. on November 1.
A spokesperson for the company did not explain what caused the delays or how many people were impacted, but said all issues with the Interac e-Transfer Service were resolved around 11:00 p.m. EDT.
“The Service response times have returned to normal for new transactions. Earlier transactions that experienced delays will be cleared up shortly,” the spokesperson told CityNews.
The timing of the outage had some users frustrated throughout much of the day, particularly those who rely on the service to pay their rent on the first of every month.
“I have been waiting almost 10 hours for an [e-transfer] that I need to pay my rent. Which is due TODAY,” one user wrote in a social media post. “Are you guys even trying to fix it? It’s been ALL DAY.”
The company provides products like Interac e-Transfer and Interac Debit to millions of people and businesses across the country, including 15 municipal transit systems.
