Canadian users are reporting issues logging into and using Microsoft Outlook, days after thousands of customers reported a service outage involving the email and calendar service.
By noon on Monday, more than 2,400 complaints of Microsoft 365 outages had been logged on the Canadian version of the site Downdetector, which tracks real-time website and app outages.
At around 12:30 p.m., some users saw service to their software returning, and the total number of disruptions logged on Downdetector fell to under 1,000 shortly before 2 p.m.
The outage reports began spiking around 11:35 a.m., and appeared to largely be localized to Canada, per Downdetector. The site has not logged a significant number of outage reports in the United States, the United Kingdom, Germany, Japan, Australia or New Zealand.
Microsoft did not immediately respond to a request for comment, but said on X that it was “investigating reports of issues accessing Microsoft 365 services” shortly after 1 p.m.
About 30 minutes prior, the company warned about issues affecting Microsoft Teams, to which several users on the social media platform X responded regarding the Outlook outage.
Several universities in Ontario also posted to X advising their staff and students of the outage. University Health Network also advising of disruptions to virtual appointments in a post on X.
On Saturday afternoon, Outlook and Microsoft 365 were down due to what the company described as a “problematic code change,” the Star previously reported.
More than 26,000 people reported issues with logging in, emails loading and programs crashing during the weekend outage.
