Artificial intelligence will start coaching some of Burger King’s Canadian staff later this year.
The owner of the fast-food chain says it’s aiming to bring its new Patty tool to the country in the second half of 2026.
Patty is a voice-based assistant which will be piped through the headsets Burger King staff wear.
It will be able to remind employees how to make orders and let them know when they’re close to reaching sales goals, so they can step up efforts to upsell customers.
Patty can also prompt staff to remove items from digital menus or app ordering when products are unavailable and alert them to washrooms that need cleaning.
The tool powered by OpenAI is currently being piloted by 500 Burger King restaurants.
This report by The Canadian Press was first published Feb. 26, 2026.
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