To qualify for the reduced fees, clients would have to live in Ottawa and meet at least one eligibility requirement, including being enrolled in the Ontario Disability Support Program, Ontario Works or the Resettlement Assistance Program. Seniors receiving the Guaranteed Income Supplement will also qualify, as will people who can produce notices of assessment showing they earn less than $35,000 a year. A letter of referral from a social worker, social service agency or qualified City of Ottawa employee stating the need would also be accepted.